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Our postal charges are based on delivery to UK Mainland delivery only, however if you live in Ireland, the Offshore Islands or the Scottish Highlands to request a postage charge please e-mail us at: sales@in-houselighting.co.uk or give us a call on 01273 844590 to see if there is any additional charge. All our orders will be dispatched within 3 working days from cleared payment and we have two delivery options, out normal standard free delivery 3-5 working days or our express delivery 24/48hrs at a total cost of £5.75. If for any reason the item is out of stock we will contact you directly via e-mail to advise a new delivery date or offer an alternative item. 
Everything possible is done to ensure the safe delivery of all items so before returning any goods to us please contact us by e-mail: sales@in-houselighting.co.uk or call us on 01273 844590. Damaged or faulty goods will either be replaced or refunded, please let us know so that we can help.
If you need to return the item for any other reason please contact us within 3 working days after the day you receive the item. Please return the goods in their original condition and packaging and we will refund the item. Sorry but we cannot refund the postage as this is a direct cost and neither can we refund or exchange used or customer damaged goods.